I have done an order two days ago and it is telling me "Awaiting fulfillment". I have an exhibition and the installation will start on the 13th of May so it is pretty urgent to know the status of the shipment. I would really appreciate it if someone was able to contact me because it will make a huge difference. Please understand that it is crucial to know how much time it will take. I cannot find a number and my emails are being ignored so please email me as soon as you can and I really appreciate your help.
The forum is a wholly separate entity from the Openbuilds store so you'll need to contact them directly for that information. You can either contact them at http://support.openbuilds.com/support/home or through the contact us page.