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Shortening the limiter switch connector to blackbox:(

Discussion in 'General Talk' started by Peter Nebelong, Oct 2, 2020.

  1. Peter Nebelong

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    Hi. I made the most stupid mistake and I can't forgive myself. I reversed the wires even though I was aware of the potential danger. The switches and fan no longer function. Is it possible that only the brainboard is damaged and if so is it possible to replace just this?
     
  2. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Contact the store at http://support.openbuilds.com/support/home and i am sure they will be happy to help (maybe sell you a brains board on its own or at a discount) if you explain what happened :)
    Sorry to hear about the accident but i am sure they will try their best to assist you
     
  3. Peter Nebelong

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    Thanks.
    I tested the steppers briefly to not have them heat up through the software The motors still run just fine but I'm still wondering if the muscle board could be effected by my mistake or if I can rule that out of the way. Do you know the answer to that?
     
  4. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    The store's technical support team will help you troubleshoot the extent of your damage :)
     
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  5. Peter Nebelong

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    Hi again

    What is the normal reply time for support mails? I didn't get any automatic acknowledge mail in my inbox and I feel a little left out on what the status is. I sent the mail Friday.

    Thanks
     
  6. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Usually a couple hours. Check your spam folder
     
  7. Peter Nebelong

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    Thanks a lot.
    I get very little in my spam mail so sometimes forget to check. Sorry for the trouble and I did find the reply there.

    Again thanks for your prompt reply. Really appreciate it.
     
  8. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    :) Glad you are sorted :)
    Always happy to help
     

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